Distinguish first activation from renewing an existing subscription
Activation, renewal and plan changes are different situations. Check your current plan and expiry, then confirm the selected product explicitly supports your situation. Do not decide based solely on the plan name.
- Record your current plan and expiry
- Confirm whether you are activating, renewing or changing plans
Check the consequences before changing a subscription
Cancellation, downgrading or failed payments may affect subscription continuity. Read your account's billing and subscription notices first, including effective dates and treatment of remaining time. Do not cancel your current subscription before confirming recharge eligibility.
- Read your account's billing notices before making changes
- Clarify what happens to remaining time before proceeding
Check our recharge channel's eligibility
Our Philippine card-channel Pro 20X option is only for renewing accounts with Pro 20X from the same channel that are still on Pro. It cannot activate Free accounts.
Before buying, check the current plan and expiry date. Do not cancel first or wait until the account becomes Free before buying this renewal option. iOS is a separate option: check its own activation and renewal terms rather than applying the card-channel restrictions.
- Card recharge: Pro 20X from the same channel, with the account still on Pro
- iOS: check the selected option’s activation and renewal terms